White, hidden text string at the end of public reply to new ticket
Hello,
When I create a public reply to a new ticket in Zendesk Support, an 11-character alphanumeric text string, with a dash after the 6th character, enclosed by brackets is appended to the end of the email in the requester's inbox. It doesn't appear in my Zendesk support ticket, only in the end user's email.
This text doesn't appear in Channels > Email, HTML template, but is inserted after the {{content}} <div> tag, before the close of the <body> tag, within its own <span> tag. What is the purpose of this text?
View in requester's Gmail inbox:
View of the email, with cursor highlighting:
