Zendesk does not provide a built-in feature to export large volumes of data across multiple users, tickets, or organizations. This creates challenges for teams that need to manage frequent data subject requests, conduct internal audits, or archive data for account offboarding and compliance purposes.
To solve this, we’ve introduced Bulk Retrieval—a powerful new add-on available in the GDPR Compliance app. It enables you to efficiently export extensive datasets from Zendesk in just a few clicks.
With Bulk Retrieval, you can:
- Export data related to lists of users, tickets, or organizations
- Choose your preferred file format: CSV or HTML
- Save significant time when processing multiple requests or large-scale exports
If you have any questions or feedback, feel free to leave it in the comments.