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Tommy12
Verification for anonymous help center requests
Under Review
Josef11
Feature Request for Instant AI agent answers: Establish Mapping between ticket form and Help Center Category
Idea Submitted
S
Text in Messaging für Wartezeit und Position anpassen können
Idea Submitted
Raphaela
Problemas com fluxo do bot x Agente IA
Idea Submitted
T
Feature Request: Metric for total duration under specific SLA policy
Idea Submitted
E
Ability to remove default intent categories and bulk update custom intents
Accepted
Tim11
Allow reporting on anonymous help center requests
Idea Submitted
A
Mandatory Attachment Security Changes
Idea Submitted
M
Create custom sections in ticket forms
Accepted
A
Feature Request: Option for Vertical Ticket Layout in Agent Workspace (Restoring Information Density)
Idea Submitted
A
Product Feedback: Custom user field permissions to edit
Idea Submitted
I
Show the month in Team Schedule view
Idea Submitted
I
Filter Schedule screen by workstream
Idea Submitted
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Verification for anonymous help center requestsUnder Review

Regarding announcementhttps://support.zendesk.com/hc/en-us/articles/10360295453082-Announcing-verification-for-anonymous-help-center-requestsPlease ad...

Feature Request for Instant AI agent answers: Establish Mapping between ticket form and Help Center CategoryIdea Submitted

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issueWe are referring to the ann...

Text in Messaging für Wartezeit und Position anpassen könnenIdea Submitted

Text in Messaging für Wartezeit und Position anpassen können. Aktuell wird gesiezt, wir duzen unsere Kund:innen und wir sprechen nach außen auch nicht...

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