Zendesk APIs

Hello, I try to call zendesk API to create a ticket from my webapp. From my computer I can call the API with curl curl -v https://***.zendesk.com/api/v2/tickets.json --user ***@***com:password From a main method in Java, it also works. Problem occurs when I execute this code with an app deployed on a Tomcat server. In the thread https://develop.zendesk.com/hc/en-us/community/posts/360004305568-REST-API-hostname-in-certificate-didn-t-match you suggest "add those certificates on your server". I downloaded them a

Hello! So, I´m trying to POST information to an external API and I only receive 404 Proxy Not Allowed doesn´t matter what I try. I already read a lot of zendesk tutorials, and many others issues similar to mine but it doesn´t resolve my problem. Funny because the GET requests are working fine. But this POST one doesn´t. That´s my request: function sendNewClaim() {   var d = new Date();   var dtocomunic = d.toISOString();   var y = new Date($("#dtocorrencia").val());   var dtocorrencia = y.toISOString();   var coverages = getCoverages();   var settings = {    //url: 'https://{{setting.domain}}.herokuapp.

Hello ! I was looking at the API for Zendesk Support and could find only the documentation about the "Account Settings" endpoint. I found in one of the posts that there is an account API but it is undocumented. https://develop.zendesk.com/hc/en-us/community/posts/360001650407/comments/360004730693 Is this documented anywhere currently? I am asking because the comment is about 2 years. old.  Any information in this regard would be appreciated. Thanks in advance!

I have read a lot of the posts about this subject but not quite gotten the answer i need. I am using PowerShell to upload files to ZenDesk, i have it working for the most part. The file is uploaded and i can link it to a ticket. The problem i have is the content of the file remains as the base64 string, i guess i have something wrong somewhere? $uploadURL = "https://mysystem.zendesk.com/api/v2/uploads.json" $fileName = "C:\myfolder\outputlog.log" $shortFileName = "outputlog.log" $fileUploadURL = ($uploadURL, "filename=$shortFileName" -join "?") $fileContent = Get-Content $filename $fileContentBytes = [System.Text.Encoding]::Unicode.GetBytes($fileContent) $fileBinary = [System.Convert]::ToBase64String($fileContentBytes)

Hi all,I am trying to create a tickets using{create_many.json endpoint}.my issue is, inside the ticket I have this fields { "tickets": [ {--------- ----------- "requester_email": "alexmurphy1516@hotmail.com","submitter_email": "alexmurphy1516@hotmail.com","assignee_email": "kazumasa.kumakawa@rubiko.tech" ------ -----}] } those email is not exist in my Zendesk instance, but when I am insering the ticket. I successd to make requester_emai submitter_email, but the problem is, I can't create assignee_emaileither keep it null or assigne it to the account that I open to make import ticket.Is there any solution to

Hi, I am trying to integrate salesforce with zendesk using api and endpoint. I have searched in google but couldn't find the appropriate one.Please help   Regards

Hello, guys! I'd need to generate a form with fields dynamically and, according to their types, I need to choose a component (date picker, list, textbox etc.) for the user to input data. The problem is: the "list fields" APIs doesn't seem to work as proposed... (https://developer.zendesk.com/rest_api/docs/support/ticket_fields#list-ticket-fields)First: it only provides a few fields. Not all searchable fields.Second: it does not provide the field type properly. When I'm listing ticket fields, the type is simply coming as the field name. For example: for "Subject" field, type is coming as "subject", for "Status" field, type is coming as "status". For me, what would make much more sense would be the types you defined by Zendesk:- text (default when no "type" is specified)- textarea- checkbox- date- integer- dec