EMAILアドレス確認 | Community
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EMAILアドレス確認

  • October 23, 2024
  • 2 replies
  • 0 views
弘紀

こんなメッセージが出たがリンクをクリックしたら空白のページ。

これってフィッシング詐欺ですか？

Dear ,

I hope this message finds you well. I am writing to inform you that there is an important update required for your Zendesk account.

We have received a request to change the email address associated with your account. To ensure your account remains secure, please verify your new email address:

To complete the update and continue using your Zendesk account, please verify your new email address by clicking the button below:

Verify Email Address

If you did not request this change or if you need further assistance, please contact us immediately.

Thank you for your prompt attention to this matter!


 

    2 replies

    Mathieu14
    • Mathieu14
    • October 24, 2024

    Hi,

    I received the same email. Your link points to stratamedica.com. (while mine points to quatangcamxuc.vn, which is completely unknown to our company).


    I recommend considering it as phishing.
     

    Regards

    Audrey14
    • Audrey14
    • October 25, 2024

    Hi there! Thank you for bringing this up! Based on the sample, it definitely looks like a phishing email. These emails are designed to phish for login information and may impersonate official Zendesk communications through similar language and imagery. Zendesk will never request your credentials via email, and Zendesk does not send tickets to your Zendesk account as a means of communication.

    To help you recognize and avoid phishing attempts, you can review the following resources:

    We urge you to exercise caution if you receive any messages requesting password resets or the sharing of credentials. If you encounter any issues accessing your account or require further assistance, contact Zendesk Customer Support.

    Thank you for your attention to this important matter. Thank you!

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