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jQuery Ajax call Zendesk Api post to create ticket with issue ?

  • December 8, 2021
  • 4 replies
  • 0 views

Having Issue creating ticket using custom form under https://xxx.zendesk.com/hr/en-us pages

using jQuery Ajax post to zendesk Api , return "403" error message "invalid token ..." 

4 replies

Greg29
  • December 8, 2021

Hi Winton! Could you provide the full code snippet where you are attempting to create this ticket? Make sure to redact any emails/passwords before posting here. 

Could you also let me know whether you are using agent or end-user credentials?


Dave12
  • December 9, 2021

@winton I've removed your response because it contains appears to include encoded authentication information, which it's dangerous to share online. Can you repost your response without the authentication strings? Thanks!


  • Author
  • December 9, 2021

Greg29
  • December 9, 2021
Glad to hear that Winton!