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We would like to provide uniform push notifications to all users for articles such as failure information.If users are left to configure their own settings, they may not be able to do so, so the administrator wants to set up uniform settings.Also, we would like to stop all subscriptions for users of companies that have cancelled their contracts with us.

Welcome to the Product Feedback Topic for Zendesk's Mobile Apps!No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about the ticketing system. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process: Follow the

We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM’s get the most information from you to better understand and log your requests. This format will be rolled out at the end of 2023 and will be enforced as a requirement for all new posts to be logged and/or responded to by product managers. Example: TITLE: Pizza Order Button Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to be able to order a pizza from my favorite restaurant directly by opening a Z2 ticket. This feature is currently affecting my agents because they are hungry and my customers because they are dealing with hungry and grumpy agents.

Welcome to the Product Feedback Topic for Zendesk's Platform: Apps and Integrations!No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about the ticketing system. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process: Follow the

We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM’s get the most information from you to better understand and log your requests. This format will be rolled out at the end of 2023 and will be enforced as a requirement for all new posts to be logged and/or responded to by product managers. Example: TITLE: Pizza Order Button Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to be able to order a pizza from my favorite restaurant directly by opening a Z2 ticket. This feature is currently affecting my agents because they are hungry and my customers because they are dealing with hungry and grumpy agents.

Welcome to the Product Feedback Topic for Zendesk's Sales CRM (Sell)!No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about the ticketing system. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process: Follow the

We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM’s get the most information from you to better understand and log your requests. This format will be rolled out at the end of 2023 and will be enforced as a requirement for all new posts to be logged and/or responded to by product managers. Example: TITLE: Pizza Order Button Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to be able to order a pizza from my favorite restaurant directly by opening a Z2 ticket. This feature is currently affecting my agents because they are hungry and my customers because they are dealing with hungry and grumpy agents.

Welcome to the Product Feedback Topic for Zendesk's Community Forums (Gather)!No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about the ticketing system. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process: Follow the

We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM’s get the most information from you to better understand and log your requests. This format will be rolled out at the end of 2023 and will be enforced as a requirement for all new posts to be logged and/or responded to by product managers. Example: TITLE: Pizza Order Button Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to be able to order a pizza from my favorite restaurant directly by opening a Z2 ticket. This feature is currently affecting my agents because they are hungry and my customers because they are dealing with hungry and grumpy agents.

Welcome to the Product Feedback Topic for Zendesk's Voice (Talk)!No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about the ticketing system. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process: Follow the

Welcome to the Product Feedback Topic for Zendesk's Chat and Messaging (Chat)!No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about the ticketing system. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process: Follow the

We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM’s get the most information from you to better understand and log your requests. This format will be rolled out at the end of 2023 and will be enforced as a requirement for all new posts to be logged and/or responded to by product managers. Example: TITLE: Pizza Order Button Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to be able to order a pizza from my favorite restaurant directly by opening a Z2 ticket. This feature is currently affecting my agents because they are hungry and my customers because they are dealing with hungry and grumpy agents.

Welcome to the Product Feedback Topic for Zendesk's Knowledge Tools.No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about knowledge products. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process: Follow the

Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)!No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about the ticketing system. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process:Follow the

We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM’s get the most information from you to better understand and log your requests. This format will be rolled out at the end of 2023 and will be enforced as a requirement for all new posts to be logged and/or responded to by product managers. Example: TITLE: Pizza Order Button Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to be able to order a pizza from my favorite restaurant directly by opening a Z2 ticket. This feature is currently affecting my agents because they are hungry and my customers because they are dealing with hungry and grumpy agents.

Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)!No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  This guide is here to help you understand how the product feedback process works, and how to write an effective feedback post. You may also want to check out this short video on giving product feedback at Zendesk.This topic is for product feedback about the ticketing system. Don't worry, if your post should be in another topic, the Zendesk Community Team will move your post to the correct topic.Here are a few guidelines on how to use the Product Feedback topic, so that our Product team can effectively use and apply your feedback to our product planning process:Follow the

We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM’s get the most information from you to better understand and log your requests. This format will be rolled out at the end of 2023 and will be enforced as a requirement for all new posts to be logged and/or responded to by product managers. EXAMPLE: TITLE: Pizza Order Button Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences) I would like to be able to order a pizza from my favorite restaurant directly by opening a Z2 ticket. This feature is currently affecting my agents because they are hungry and my customers because they are dealing with hungry and grumpy agents. What problem do you see this solving? (1-2 sentences) 

When building bot flows in the Zendesk bot builder, we're thrilled that they have finally introduced the capability to add images. It seems that even the smallest changes can sometimes take a while to implement in Zendesk. However, there are some complications associated with adding images using the "Send message" feature. It's important to note that the error I'll be pointing out doesn't occur with images added through the "Add carousel" option. If we use "Send message" and add a picture in this step there are problems. The problem described from a developer's perspective is that customers/visitors may expect to be directed to a specific page when they click on the image, especially when presented with the option to "Open in a new window." that Zendesk has put on top if you hover the image in the bot window.However, in the given scenario, clicking on the image only opens a larger version of the image, which can lead to confusion

Hello Team Kindly be informed that our team is receiving wrong surveys, please check this issue Thank you