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Community tips for your help center

  • August 21, 2013
  • 149 replies
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149 replies

Jennifer16
  • Author
  • August 3, 2017

New tip from Team Diziana!

Change banner image of HelpCenter for each language - contributed byTeam Diziana


Jennifer16
  • Author
  • August 3, 2017

Jennifer16
  • Author
  • August 7, 2017

Another great tip from Customer Support Theme:


Jennifer16
  • Author
  • August 23, 2017

Great new tip for table formatting. Thanks to Lucky!


Jennifer16
  • Author
  • August 31, 2017

New tip from Michael on our Success team!


  • September 6, 2017

Adding a Syntax Highlighting Plugin (Snippet) to your Help Center is not accessible.

Please correct or remove from the list.


Jennifer16
  • Author
  • September 6, 2017

Hi Aron,

Oops. You are right! That tip was archived because it requires a plugin that is no longer available. Sorry about that.

I've removed the tip from the list. Thanks for letting us know!

 


  • September 6, 2017

Hi Jennifer,

Thanks for the update! Do you know of any other solution to the possibility of being able to add syntax highlighting to help center articles?


Jennifer16
  • Author
  • September 6, 2017

Hi Aron,

I don't offhand. But I'll ask around and let you know if I come up with anything!


Jennifer16
  • Author
  • September 6, 2017

Hi again Aron,

I got one tip from the author of that archived tip. 

He uses GitHub gists, which have an embed link. So the code is hosted elsewhere, but you can embed it in an article and it shows up highlighted and looks nice in the article.

Hope that helps!


  • September 6, 2017

Hi Jennifer -- This is definitely helpful, thanks for following up!


Jennifer16
  • Author
  • September 22, 2017

Great new tip from Sherri!


Jennifer16
  • Author
  • October 9, 2017

We have a great API tip from Andrew!


Jennifer16
  • Author
  • October 13, 2017

We have another great tip from our friend Andrew!


Jennifer16
  • Author
  • October 25, 2017

Excellent new tip for you!


Jennifer16
  • Author
  • November 1, 2017

New tip!


Jennifer16
  • Author
  • December 6, 2017

We have a new tip from a long-time lurker and first-time poster!


Jennifer16
  • Author
  • January 26, 2018

Jennifer16
  • Author
  • February 6, 2018

We have a new and updated tip for adding agent badges:


Jennifer16
  • Author
  • February 6, 2018

Well we actually got two more new tips today! It's a good day for Help Center tips. Enjoy!


  • April 16, 2018

Hi there, 

It seems like I can't get access to a few articles here, including: 

Is the article still available, or is this an issue of account access? 


  • April 16, 2018

Hey mariliam!

This article seems to have been moved to a draft section, so I'm checking with the author to find out if that's intentional. Thanks for the heads-up!


  • April 18, 2018

Thanks so much Jessie! I'm trying to figure out how to do this and that seems to be the only article available with this information :) 

Thanks again, 

Mari


  • April 18, 2018

Hey mariliam,

I checked with Laura and it sounds like the article needs to be updated. Once that's done it'll be live again!


Jennifer16
  • Author
  • August 20, 2018

Hi everyone, 

I just added a tip to the list that was posted back in February, but I missed it! So here you go: