Zendesk Web Widget and SDKs: IOS and Android: No ui-event-catchers | Community
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Zendesk Web Widget and SDKs: IOS and Android: No ui-event-catchers

  • March 22, 2022
  • 3 replies
  • 0 views

Dev14

For now it is not possible to catch ui event like it was mentioned at Classic Web Widget and SDKs docs: https://developer.zendesk.com/documentation/classic-web-widget-sdks/unified-sdk/ios/configure/#observe-the-ui-lifecycle-events

I need to catch "zendesk closed" event at both platforms
And i also need to catch "zendesk opened" at android OS (in IOS we can catch it without any additional action) 

3 replies

Eric27
  • March 30, 2022
Hey Alexey,

To confirm are you referring to not being able to do this in the new Zendesk SDKs or the classic ones?

Thanks!

Dev14
  • Author
  • March 31, 2022

Hi, Eric

It's new Zendesk SDKs


Eric27
  • March 31, 2022

Thanks Alexey, I've passed this along as feedback to the appropriate product team.