I need inside my android sdk open chatbot with channelId and after user fill email I must create ticket. 1. ChannelId I can write only in Zendesk Web Widget and SDK? 2. If "yes", how ca I create ticket use Zendesk Web Widget and SDK?
Zendesk Web Widget and SDK vs Classic
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If you're looking for how to add and configure the Support SDK within your mobile app, you can check out this article which walks you through the process.
Hope this helps!
Erica