Hello there,
We're using the Zendesk Unity SDK in our application. I'm trying to use the non-conversation view in the application, and I've set the Zendesk Prefab Core Settings > Conversation to "false" yet after the ZendeskMain.CoreInitCallback is called, the settings are all reset to true. It seems like it's getting a default setting somewhere, but as this function is set in the .dll file, I am unable to see where it is called.
If more light could be shed on how to change to the non-conversation view, that would be great.
Thank you
Zendesk Unity SDK - Core Settings received are not the ones set in the prefab
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Hey Spencer,
Setting
conversationalUIComponents = falseshould be all that's needed, though It's tough to say what's resetting it without taking a look at your core settings. Would you be able to submit a ticket so we can take a look?Thanks!
Have a wonderful day!
Eric Nelson | Manager - Developer Advocacy