Zendesk SDK conflicts with UXCAM SDK

Hi Andrés! Can you share some information about the specific part of Zendesk's SDK that is causing this issue? I'm not certain we can do anything one way or the other, but more information would certainly help!

Hi Greg, I work at GoTrendier with Andrés as Android developer.

When we add the Zendesk SDK dependency to our project: zendesk.messaging:messaging-android:2.5.0 and we create a release build where R8 is enabled, two of our other dependencies no longer work. One is UXCam: com.uxcam.uxcam.3.4.5 and the other is Facebook Applinks: com.facebook.android.facebook-applinks:14.1.0. We don't get any crash report nor error log, they just stop working. On the other hand if we create a test build where R8 is disabled everything works fine.
We have done several test without any results including:
-Delete our custom R8 rules
-ignore Zendesk R8 rules (this is a new feature introduced in AGP 7.3)
     optimization {
           keepRules {
               ignoreExteranalDependencies "zendesk.messaging:messaging-android",        "zendesk:zendesk-android", "zendesk.conversationkid:conversationkid-android"
           }
      }

Thanks for your help and let me know if you need more information.

Hi Greg 

Does Adria's comments helps you narrow down the issue?

Hi All,

Is there any solution for this issue?.

I'm also experiencing same issue using UXCam and Zendesk Messaging.

There is a typo.

ignoreExteranalDependencies > ignoreExternalDependencies