Zendesk Messaging iOS SDK crashing

We are currently facing this issue as well. Is there any progress?

Hi there,

Can you confirm if you are seeing this issue on the most recent version of the ZendeskSDKMessaging for iOS (2.16.0)?

We have not seen a decrease in the crashes related to this unfortunantly.

Hi Niklaes,

Can you share the logs of what you're seeing on your end please?

This is from our firebase crashlytics (not sure if that helps):

Crashed: com.apple.main-thread
0  ZendeskSDKConversationKit      0x48cf4 __swift_memcpy40_8 + 6692
1  ZendeskSDKConversationKit      0x4c470 block_destroy_helper + 13216
2  ZendeskSDKConversationKit      0x4c470 block_destroy_helper + 13216
3  ZendeskSDKConversationKit      0x47ad4 __swift_memcpy40_8 + 2052
4  libdispatch.dylib              0x26a8 _dispatch_call_block_and_release + 32
5  libdispatch.dylib              0x4300 _dispatch_client_callout + 20
6  libdispatch.dylib              0x12998 _dispatch_main_queue_drain + 984
7  libdispatch.dylib              0x125b0 _dispatch_main_queue_callback_4CF + 44
8  CoreFoundation                 0x3720c __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
9  CoreFoundation                 0x33f18 __CFRunLoopRun + 1996
10 CoreFoundation                 0x33668 CFRunLoopRunSpecific + 608
11 GraphicsServices               0x35ec GSEventRunModal + 164
12 UIKitCore                      0x22c2b4 -[UIApplication _run] + 888
13 UIKitCore                      0x22b8f0 UIApplicationMain + 340
14 Runner                         0xe448 main + 12 (AppDelegate.swift:12)
15 ???                            0x1c1276dcc (Missing)

Hi, are you able to find the issue? We are getting the same