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Zendesk iOS unified SDk

  • March 11, 2022
  • 1 reply
  • 0 views
R

Hi we are integrating the unified iOS sdk in our app. 

The chat bot works ok and provides articles in the app. but when we try to click on the article to read it we only get a blank page.. not sure what to do here. 

We even used the sample app provided and get the same issue 

Here is the sample app just integrated with our account 

https://drive.google.com/file/d/13g2XHdRBzMV53QdnE5lu0pp-hVwJ-zJf/view?usp=sharing

our Zendesk account is gogmgo.zendesk.com 

please help

    1 reply

    Mick11
    • Mick11
    • March 15, 2022

    Hi Rishi,

    We have an on-going issue whereby article with attachments are failing to load that we will resolve shortly. Does your article have attachments by any chance?

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