When using Zendesk iOS API's for launching HelpCenter:
(1) How can we disable the Voting that appears at the end of each article? Changing the web theme does not have any effect on iOS.
(2) We have access to a `help_center_article_style.css` file for styling Article appearance on iOS. However:
2.1: How can we style the Section / main page styles? (Usage: DARK MODE!)
2.2: The provided CSS does not seem to affect the added Footer by Zendesk UI for Voting (see question 1).
Thanks in advance.
Hi Arshia!
1) Article voting is a configuration setting in the admin center for your Zendesk instance. Follow the instructions here and then scroll down in your instance to see the option to enable/disable article voting.
2) There is very limited customization that is available in our SDKs. For the Support SDK you can see all of the available options here. If what you're looking for isn't listed, that functionality is not available. You can always build your own UI and simply use our API providers if you want a customized look.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.