When creating user or searching, two_factor_auth_enabled returning null. Dotnet sdk by justeat does not handle. | Community
Skip to main content

When creating user or searching, two_factor_auth_enabled returning null. Dotnet sdk by justeat does not handle.

  • August 27, 2025
  • 1 reply
  • 0 views

Madhav

I am using zendesk dotnet sdk by justeat but when i try to search for the user or create user it gives me this error Error converting value {null} to type 'System.Boolean'. Path ‘results[0].two_factor_auth_enabled What I don’t understand is that it was working earlier but now it is causing this issue. I have gone through the sdk code they have not handled this case and expect only boolean value. 
Has anyone else faced the same issue, If so is there any fix or ill need to implement the service.

1 reply

Greg29
  • August 28, 2025

Hi Madhav! I don't have an answer myself, but I do recommend opening an issue on their github repo to get some extra eyes on this.