Login error: Error Domain=com.zendesk.sdk.core Code=1000 "unauthorized" UserInfo={error=Couldn't authenticate you, NSLocalizedDescription=unauthorized, HTTP Status code=401}
Getting this error however I have initialized Zendesk SDK with client secret, Zendesk url & app id.
I have also created JWT url and validated the URL. I am setting identity to Identity.createJwt(token: "user_id")
Zendesk.initialize(
appId: "app_id",
clientId: "mobile_sdk_client",
zendeskUrl: "url"
)
Support.initialize(withZendesk: Zendesk.instance)
let identity = Identity.createJwt(token: "user_id")
Zendesk.instance?.setIdentity(identity)
let requestScreen = RequestUi.buildRequestList()
self.navigationController?.pushViewController(requestScreen, animated: true)
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Do you mind providing us code snippets of how you're initializing the sdk and handling auth for the user?
Thanks!