Our app supports Android 5 and above, and on Android 7 devices we request “Write/Read storage permissions” as we need to access certain files in the downloads/gallery directory.
After upgrading to one of the latest versions of Zendesk, requesting these permissions is always returning denied.
Can you please assist?
Requesting Write Read Storage permission is now returning denied after the latest upgrade
Hi Sammy! I'd be happy to look into this for you, but we will need more information to assist, specifically the issue reproduced in one of our sample apps. Take a look at this article here for he required information that we will need and once we have that, we can jump in with next steps.
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