JWT Authentication 401 problem unity

Hello LOKESH, 

Can you please open a ticket with support@zendesk.com so we can help you further?

We will need more details about your Unity version and your setup.

Thanks,

Gofran

Gofran, trying to reach you guys through email also, but it says no longer valid. 
I hope you guys will help me in trial mode, so that i can go for purchase later. 

yeah apologies you have to follow the instructions in Option 2 in this article.

Once you reach out to support I will be able to access your details and hopefully solve your issue.

can you tell way to generate user token in unity engine.

The client supplies the user token, but the actual JWT challenge and response occurs between the backend servers. if you place a JWT into the client-side SDK code. That is not supported and you may encounter unexpected results

Please take a look at these examples: https://github.com/zendesk/zendesk_jwt_sso_examples

thats fine but i am taking about token as string value that we pass in function. Please check ref link:

https://developer.zendesk.com/documentation/classic-web-widget-sdks/unity-native-sdk/unity-sdk/jwt_authentication/

Yes! I understand.

As an integrator, you should be the one providing the token by providing a specific ID to the JWT algorithm, something like this: 

let token = Identity.createJwt(token: "unique_db_user_identifier")

More info here 

you saying i should provide unique db user identifier 

But as per link say
https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/working-with-the-support-sdk/building-a-dedicated-jwt-endpoint-for-the-support-sdk/?_ga=2.113071239.2078965967.1696310573-1682907315.1695877410#request-format

it should be some secure_token_provided_by_the_app
can you clarify that which one should we pass and if i have to give secure token than from where we should generate