Do we have any alternative of this function from classic WebWidget?
zE('webWidget', 'chat:send', "I'd like the Jambalaya, please");
Is there any way to send a message using new WedWidget SDK?
Hey @tipene
This didn't answer the question. So there is no way to send chat on visitors behalf from the new web SDK?
Thanks
Hey Omair,
At this time there is not. I know that this is something being looked into by the team that owns it. I'd suggest keeping an eye on the announcements page for information on new features getting added to the new Web Widget.
Sorry for the inconvenience
At this time there is not. I know that this is something being looked into by the team that owns it. I'd suggest keeping an eye on the announcements page for information on new features getting added to the new Web Widget.
Sorry for the inconvenience
No issues, thank you for clarifying. Then Is there a clean way to differentiate b/w WebWidget Classic and new WebWidget using the API?
Thanks in advance
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Here's a link to the current API reference for the Zendesk web widget:
https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/sdk_api_reference/
As this product is relatively new, we are continuing to build out the methods and endpoints available to developers. I'd keep an eye out here for any new updates to the API in future.
Thanks!
Tipene