How to stay in app when clicking the configuration link in the article? | Community
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How to stay in app when clicking the configuration link in the article?

  • May 10, 2023
  • 2 replies
  • 0 views
J

Hi Zendesk Developer Support team,

We have met some troubles that we configured a link(https://XXX.app.link) inside a article, clicking it will direct to open Safari in ios. How do I keep the link from jumping outside our app? We want to stay in app and navigate to our page.

Thanks.

SDKs:  ZendeskSupportSDK 5.0.3

       ZendeskChatSDK 2.5.1

open in Safari

    2 replies

    Greg29
    • Greg29
    • May 10, 2023
    Hi Jessie! We do not support deeplinking to third-party resources from our SDK, so there is no way to prevent this behavior from occurring. 
    J
    • Jessie12
    • Author
    • May 11, 2023

    Hi Greg! Thank you for your reply. If there will be an update plan for this issue?

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