Need to show dynamically Offline welcome message in app But configuration from admin panel it self . when I change message on admin setting ,Message need change on iOS app also .same Online message need to replicate .
How to achieve can you please help it.
For example agent not available on any festival or holiday . need to inform customer valid message based on holiday .
Thanks
You can change the welcome message by overriding the UI's localizable strings. It won't dynamically change based on agent availability. But there are different messages for when the account is online vs. offline (as well as whether the offline form is enabled). Are you looking to customize the message for when agents are offline in general? Or are you trying to include a message specific to each individual holiday?
Best,