How can show Plus (+) button to open a ticket form in my own activity? | Community
Skip to main content

How can show Plus (+) button to open a ticket form in my own activity?

  • September 28, 2022
  • 3 replies
  • 0 views
Onur13

Hello, In my android application I wanna show only Plus (+) button to open a ticket form like this Support SDK Documentation:

https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/help_center/#ui-overview .

I wanna show this button in my own custom activity, not in default UI of the HelpCenterActivity. Is it possible to improve this way?

    3 replies

    Greg29
    • Greg29
    • September 28, 2022

    Hi Onur! No, this is not a customizable or movable element. You will want to create your own UI with our API providers instead of utilizing the SDKs theming if that is the look you're going for.

    Onur13
    • Onur13
    • Author
    • September 29, 2022

    Hi Greg. First of all thanks for your support. I read the documentation, but I didn't decide which one to use, Tickets or Requests? I will create my own UI like below for my Android Application. I'm planing to use Support API and to attach file Attachment API. Is it right way? Which ones should I choose? Does Request support file upload?

    Greg29
    • Greg29
    • September 30, 2022
    Depending on what you're doing, you'll need to select the correct providers. This document will help clarify that for you, as well as provide you links to both the Android and iOS reference material.
    Terms & ConditionsCookie settingsAccessibility statement