help center is not working in arabic iOS swift

Forum|Forum|2 years ago
May 10, 2023
3 replies
0 views

mayank12

I have integrated help centre and support. Both are working fine in English. I have also enabled arabic language in Zendesk. But when I am setting up arabic in swift using

if Locale.current.isRightToLeft {
            Support.instance?.helpCenterLocaleOverride = "ar"
        } else {
            Support.instance?.helpCenterLocaleOverride = "en-us"
        }

its saying that unable to connect.

the url for Zendesk Support is

https://righthandssupport.zendesk.com/hc/ar

Greg29
Forum|Forum|2 years ago
May 10, 2023

Hi there! I took a look at your help center and it appears that you don't have any content in there yet. If you take a look at the docs on this topic, you'll see that the above message that you're receiving is expected when there is no content. Go ahead and add some articles in there and test it again and then let us know if you are still seeing any issues.