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Can't open article links in chat and messaging center (Unified Support SDK)

  • October 13, 2022
  • 2 replies
  • 0 views
Victor17

For some reason, the articles that open in the Help Center and the articles recommended by the AnswerBot are not openable when tapped.

 

 

    2 replies

    Eric27
    • Eric27
    • October 17, 2022
    Hey Victor,

    Is the webpage even attempting to load or is no action happening upon click? Are you able to reproduce this with our example app? 
     
    Thanks!
    Victor17
    • Victor17
    • Author
    • October 18, 2022

    There is no action happening upon click. I'll try out the example app.

    Edit: Looks like it works in the official example app. I'm not sure why it doesn't work in my app. I'll investigate

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