Can I view localised knowledge base from Support SDK | Community
Skip to main content

Can I view localised knowledge base from Support SDK

  • December 11, 2023
  • 1 reply
  • 0 views

GoGet

Can we confirm if our localised knowledge base ( articles in local languages ) can be viewed from Support SDK? 

Currently we can only view the primary language.

1 reply

Tipene
  • December 13, 2023

Hey there,

Help Center article localisation in the Support SDK will be determined by the system locale of the users device. Here's an article which goes in to detail about language localisation:

https://support.zendesk.com/hc/en-us/articles/4408893879322-How-does-Zendesk-set-a-language-for-a-user-in-Support-

I hope this helps! Let me know if you have any questions.

Tipene