"Uncaught Error: [ZAF SDK] Could not find client for instance" on Modal | Community
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"Uncaught Error: [ZAF SDK] Could not find client for instance" on Modal

  • October 26, 2022
  • 6 replies
  • 0 views
Benessa

Hello,

I am having an " Uncaught Error: [ZAF SDK] Could not find client for instance " on my modal. I used the Zendesk modal API to create the modal.
The error occurs after I open the modal the 2nd time.

I also need to close the modal over and over again so that the content will show up.
Please check this Loom video to understand better what I meant.

Looking forward to your reply.

Thank you,
Benessa

    6 replies

    Tipene
    • Tipene
    • October 27, 2022

    Hey, @benessa!

    I'm going to pull this in to a ticket so we can take a look at your implementation in a bit more detail. You should see a separate email coming through from me shortly.

    Thanks!

    Tipene

      Benessa
      • Benessa
      • Author
      • October 28, 2022

      Hi @tipene,

      I responded to the ticket that you created.

      Thank you,
      Benessa

      M
      • Michael220
      • September 5, 2023

      @tipene and @benessa, I'm having the same issue. Can you share how this was resolved?

      M
      • Michael220
      • September 7, 2023

      I was able to resolve my problem. I had created a wrapper around the ZAF client, but failed to bind some of the methods to the client, so at some very late point in the app lifecycle the modal broke.

      E
      • Ed63
      • December 28, 2023

      @benessa I am having this exact problem.  Can you share what the solution was?

      Greg29
      • Greg29
      • December 29, 2023
      Hi Ed! Each situation is almost definitely going to be different, so could you share the code shippet where you're trying to call the modal instance?
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