Ticket Delete Event | Community
Skip to main content

Ticket Delete Event

  • August 1, 2022
  • 1 reply
  • 0 views
L

Hi,


I would like to know if the event for deleting tickets is available for the zendesk client object, similar to the one for saving:

client.on ('ticket.save', function () {
  // handler
});

Thank you

    1 reply

    Trapta
    • Trapta
    • August 2, 2022

    Hi @lucia14,

    I believe the event is not available for now as deletion of a ticket is restricted to Admins and Agents with permission to delete tickets only.

    However, with the above restrictions, you can always make a callback using Zendesk API to delete tickets.

    Thanks

    Terms & ConditionsCookie settingsAccessibility statement