Testing signedURL app locally fails with ZCLI | Community
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Testing signedURL app locally fails with ZCLI

  • April 28, 2023
  • 6 replies
  • 0 views
IB24

I am trying to test a local version of my app in Zendesk with zcli apps:server, however my request with signed URL 

Request URL:
https://{myDomain}.zendesk.com/apps/installations/{installationsId}/iframe_redirect?location=nav_bar&product_name=support&origin=https%3A%2F%2F{myDomain}.zendesk.com&app_guid={appGuid} 

returns an error:

Invalid parameter: id must be an integer

I think this is due to the fact that the installationsId is actually not the installationsId but some other string ID. But I don't understand how to set which ID is used when Zendesk makes this request with a local app? It works fine with the uploaded apps.

    6 replies

    Tipene
    • Tipene
    • May 4, 2023

    Hey @ib24,

    Here's a few links to our documentation around testing your Zendesk apps locally, and specifically around the zcli.apps.config.json file and defining test settings:

    Testing your Zendesk app locally

    Defining test settings

    ZCLI Apps repository docs

    I hope this helps! Feel free to reach out with any questions.

    Tipene

    Simon32
    • Simon32
    • October 31, 2023

    Hi, I'm having the same issue. The documentation provided doesn't give any advice on how to fix it. I have a zcli.apps.config.json file with an app_id in it, i'm still having this issue. 

     

    Thanks very much

    M
    • Marios
    • November 16, 2023

    I am also having the same issue. Any luck fixing this @IB kundservice, @Simon Blum ?

    Simon32
    • Simon32
    • November 17, 2023

    @marios our issue was we wrote a middleware to intercept the url, parsing & validating it, and then passing it on to our main app. We weren't passing the app_guid & token. passing on these parameters fixed the issue  

      M
      • Marios
      • November 17, 2023

      Gotcha. Thank you so much, @simon32!

      Eugene18
      • Eugene18
      • January 9, 2024

      Hello @Tipene Hughes I also have a problem with testing Zendesk SSR application on localhost with enabled `signedUrls` flag in application manifest file. The documentation doesn't contain nor article nor example of testing SSR application with enabled `SignedUrls` property on local

      Testing comments
      When `signedUrls` flag enabled, zcli apps:server stop working correctly.
      Current:
      Zendesk make request to:
      GET: https://{domain}.zendesk.com/apps/installations/{guid}/iframe_redirect
      And return: 400 status with message Invalid parameter: id must be an integer

      Expected:
      Zendesk should detect ?zcli=true query param and should make POST request with token to local zcli server

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