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Paid APP using Stripe test mode.

  • July 1, 2022
  • 3 replies
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Vladyslav11

I have been following Set up a paid app or theme, and have created Stripe product with multiple plans/prices in test mode.
When submitting my app, and selecting "Paid App", I was asked to enter Plan ID, which I did, but app was not submitting with error: 

The task failed because of an error: 422 Unprocessable Entity: {"error"=>"RecordInvalid", "description"=>"Validation failed: Stripe plan must exist in stripe"}

When using public plan ID, it works fine, so, the question is, how can I set up my payment to use Stripe test mode plans?

    3 replies

    Greg29
    • Greg29
    • July 1, 2022

    Hi Vladyslav! I'm not very familiar with Stripe outside of what we talk about in that article. Is there anything functionally different (aside from what I assume would be using simulated transactions?) between the live plan and the test plan?

    Vladyslav11

    Hi, @greg29
    I am not sure, unfortunately, as I've never touched Stripe before.
    When it comes to API, to access products/prices from test mode, separate API key should be used. I can see both my test and live prices (plans) via API, when proper keys are used. But as for OAuth(Connect) integration used by Zendesk to obtain this info I am not sure how it differs.
    Also, in actual article, test mode is used too, as can be seen on screenshots, like this one 
    Seems like dashboard interface has been changed a lot from the time article was created, so steps differ a bit too.

    Vladyslav11

    Here, I was able to locate in logs request, that was probably sent by zendesk on app submission (3 times).

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