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Making POST API requests from a Zendesk app

  • September 27, 2024
  • 1 reply
  • 0 views
C

Hi,

I'm sending a POST request in Node.js using client.request as shown below:

However, the response status alternates between 406 if i use .json at the end and 200 if i dont use.json, but the data isn't being inserted. It works fine when using Postman.

client.request({
  url: `api/v2/users/${user.id}/identities`,
  type: "POST",
  contentType: 'application/json',
  data: JSON.stringify(data)
});

    1 reply

    M
    • Mohamed12
    • October 18, 2024

    Hi, 

    I was having similar issues and realised that the the issue was with the JSON.stringify of the data when including as part of the request. Therefore I did this, as an example,

     

    payload = JSON.stringify({

    {

        "ticket": {

            "custom_fields": [

                  {"id": [your_Field_Id], "value": "yourValue"}

                ]

        }

    }

    });

     

    let endPoint = `yourEndPoint`

     

    let settings = {

          url: '/api/v2/' + endPoint,

          type: “POST”,

          cors: false,

          dataType: 'json',

          data: payload

       };

     

    client.request(settings)

     

    Others may have an explanation, but this works for me.

     

    Hopefully this helps

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