Is manifest.json gaID supports Google Analytics 4 | Community
Skip to main content

Is manifest.json gaID supports Google Analytics 4

  • January 24, 2022
  • 10 replies
  • 0 views

App marketplace provide developers an ability analyze how many visitors view app's detail page. To do this it's necessary to provide tracking ID in manifest.json Is Google Analytics 4 supported and we can use tracking ID in G-... form or only Universal Analytics supported and we mast use tracking ID in UA-...form?

10 replies

Eric27
  • January 24, 2022
Hi Michael, 

At this time only universal analytics (UA) is supported.

Thanks!

Robert78
  • May 10, 2022

Hi @Eric.

Any news here? 
When will it be possible to use GA4 (G-XYZ)? 


Eric27
  • May 23, 2022
Hey Robert, 

I know that the corresponding dev team is scoping this work. I'll touch base with them and see if I can get an update.

Dima12
  • February 2, 2023

Any update here?


Eric27
  • February 8, 2023
Hey Dima,

We're having conversations about this internally. As soon as I have an update - I'll let you know!

Thanks!

Growthdot
  • May 11, 2023

Hi Eric Nelson,

Is there any update about GA4? 


Eric27
  • May 11, 2023
Hey there,

The team is actively working on GA4 support and is hoping to have a release out asap. I'll post here once it's been live.

Thanks for your patience. 

  • June 12, 2023

Hi @eric27

Do we have any update on this? Google is EoL'ing GA 3 by the end of this month.

Thanks


Growthdot
  • June 29, 2023

Eric Nelson, are there any updates?


Growthdot
  • August 14, 2023

Hi Eric Nelson,

We've installed tracking code to manifest.json and there's no data stream. Does Zendesk support GA4 for apps? If so, should we find a problem on our side?