HTTP Error 400. The request is badly formed. | Community
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HTTP Error 400. The request is badly formed.

  • January 23, 2025
  • 4 replies
  • 0 views
J

This week we see issues with Zendesk App Proxy. Our links to Google Address Verification and other APIs FAIL if there is a SPACE in the URL.

 

There seems to have been a change in Zendesk's infrastructure this week that makes all calls with SPACE fail. 

 

This link to Google Address Verification now FAILS with any SPACE typed in. This worked for YEARS before this week:

 

https://xyz.zendesk.com/api/v2/zendesk_apps_proxy/proxy/to/https%3A%2F%2Fmaps.googleapis.com%2Fmaps%2Fapi%2Fplace%2Fautocomplete%2Fjson%3Ftypes%3Daddress%26key%3DAIzaSyCSlpEn3xTEagIaV54KzBejn6aH2R88Cc4%26input%3D22%20%26components%3Dcountry%3AUS

GET

Status Code: 400 Bad Request

Remote Address: 216.198.54.1:443

 

      4 replies

      Rob58
      • Rob58
      • January 27, 2025

      Hey Jeff, we are also running into this issue after years of having perfectly fine calls with spaces. Did you manage to fix the issue? I tried through support but nothing usefull coming out of there.

      C
      Hi Jeff,
       
      I see you have a ticket open about this.  I'm going to take that ticket over to work through this issue with you directly.
      J
      • Jeff20
      • Author
      • January 28, 2025

      This seems to be OK today after Zendesk fix. Thanks.

      C
      Thanks for confirming!
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