How to get access token or ID token during Zendesk sign-in.. | Community
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How to get access token or ID token during Zendesk sign-in..

  • July 26, 2023
  • 1 reply
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Abdul15

Hello..

 

Inorder to use our app in zendesk platform, it needs some sort of Access token or ID token.. So, whether its possible to get these tokens during Zendesk account sign-in (with Google credential or Zendesk credential)?

Instead of integrating authentication (Google auth or Zendesk auth) in our app, I'm looking to get access token or ID token during Zendesk account sign-in itself..

Please let me know whether its possible or not.. Or Please suggest any other solutions..

Thank you..

 

1 reply

Tipene
  • July 28, 2023

Hi @abdul15,

Here's an article which outlines different ways that you can manage access to the Zendesk platform, including API token and Oauth:

https://support.zendesk.com/hc/en-us/articles/4408889192858-Generating-a-new-API-token

I hope this helps! Let me know if you have any questions.

Tipene