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Getting error while submitting app for marketplace

  • April 17, 2023
  • 1 reply
  • 0 views

Abubakar

Hi,
Could you assist me with resolving an error that's preventing me from submitting my Zendesk support app for marketplace inclusion? When attempting to validate my app, I receive an error message indicating that something went wrong and that I should contact Zendesk support or try again.

"Something went wrong when trying to validate your app. Please try again or contact Zendesk support"

Additionally, there's a pop-up message in the upper-right corner that reads "Unexpected Token T. resource... not a valid JSON".

Any guidance or assistance in resolving this matter would be greatly appreciated.

This topic has been closed for replies.

1 reply

Eric27
  • April 17, 2023
Hey Abubakar,

I see you have a ticket ongoing with support. I'll be taking over that ticket and work with you via that.
 
Thanks!