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Developing an App using Angular

  • October 8, 2025
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Hey everyone!

I'm currently developing a Zendesk app using Angular — that's the framework I'm most familiar and comfortable with. So far, I’ve managed to build a small form and display it within my Zendesk environment.

 

The next step is to use the built-in ZAF methods (get, invoke, set, etc.) inside my Angular application. However, I’m running into an issue: for some reason, I can’t seem to initialize the ZAFClient — it always comes back as undefined.

 

I’ve made my GitHub repository public in case anyone wants to take a look (note that everything is still in the early stages):
🔗 https://github.com/ojuto/user-management-app


1. The SDK is included in my index.html

2. I’m trying to access the methods through my service zafclient.service.ts

Unfortunately, it still doesn’t work — and now I’m not sure whether the issue lies in my Zendesk configuration or my Angular setup.

 

If there are any Angular developers who’ve integrated Zendesk apps before and could help me figure out what I’m missing (or show me the proper way to access these methods), I’d really appreciate it! 🙏