Is it possible to create a ticket in Jira using the ZAFclient in a Zendesk client-side application? I'm aware that calls to the Jira API cannot be made from third-party websites for security. However, I thought ZAFclient requests going through a proxy would allow me to make authenticated requests to Jira. When making the request, I keep getting XSRF check failed error.
Custom Zendesk to Jira Application
Hi Jessica! I'm not familiar with the Jira side of this equation myself, so can you share their documentation on this topic? I'd like to see how the restrict this to see if there is something unique to our proxy that would cause an issue here for you.
Hi Greg,
Here you go! https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#authentication
A few more relevant details. In my test, I am using basic auth for REST API to try to authentication with Jira. I was able to do this in postman, so was hoping I would similarly be able to do this with the ZAFclient. Furthermore, I am testing via the ZCLI web server and have not tried packaging and uploading the app. I'm also not using secure settings, due to wanting to test via the ZCLI web server.
Thank you for your assistance in this matter!
Jessica
Did you ever find a solution to this problem? We're seeing the same issue, getting XSRF failures for requests through the proxy, despite using Atlassian's recommended "X-Atlassian-Token: no-check" header.
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