I am working on Zedesk server side App, There is a orderno custom filed in ticket form.
what i want to achieve is, get value of orderno when its value got changed.
Previously, I have achieve something similar as following.
if (client) {
client.on('ticket.requester.name.changed', function(e) {
console.log("e === > ", e);
});
}
We have a method that you can hook into for this exact purpose. You can find the documentation here.
Thanks!