Hello,
I'm working with a client that has a plugin for Jira. He is looking for opportunities to port the app to other platforms.
Would you kindly to answer the following questions:
Is your extension/app platform limited to certain operating systems?
Do you handle billing for paid apps or is this through Stripe?
What currencies are supported?
What is the commission structure for paid apps? Does this vary depending on tiers or other variables?
Are developers required to charge a maximum price ?
Are free tiers of your service entitled to free apps, or can developers still charge for apps for the free tier of your product?
Are there any planned changes/discontinuations to the service (plans)?
Is there any public data on estimated paying customers/subscribers to the platform?
Sincerely,
Stanley
Zendesk apps run within Zendesk Support. Here are the system requirements for Support. Also for more info on setting up paid apps/integrations, including FAQs, check out our Set up a paid app guide.