Zendesk Error (401): Not Authorized | Community
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Zendesk Error (401): Not Authorized

  • March 2, 2022
  • 1 reply
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R

I am implementing the SSO JWT but when runs the code then i am facing the "Zendesk Error (401): Not Authorized" error message. 

I am using the "node-zendesk" npm of  node.js

    1 reply

    E
    • Erica26
    • March 7, 2022
    Hi Rakesh,
     
    Thanks for posting your question to the Community! Have you tried the Troubleshooting steps? We have a list of troubleshooting steps in our docs with a walkthrough of how to check each of them. You can find a link to those steps here. 
     
    If you've gone through all of these steps and you're still having issues please let us know and we can take a deeper look!
     
    Best,
     
    Erica - Dev Support
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