Hi,
I have a scenario for which am not able to find any approach. Zendesk end user should not be able to create ticket via help center if feedback not provided on last closed ticket. Is this possible by any development?
Zendesk End user ticket creation restriction
Hi Shashank! I don't see any reason why it wouldn't be possible. Do you have any specific questions about this that we can help with?
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.