Can it be managed as an emergency or important matter when writing the Zendesk article API?
Zendesk Create Articles API
Hi there! If you're looking to make an article appear higher in sections/categories, you can use the promoted property in the article object. If that isn't what you were looking for, could you provide some more details please?
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.