Zapier Authentication/Reconnection Issue - Possible Workaround? | Community
Skip to main content

Zapier Authentication/Reconnection Issue - Possible Workaround?

  • August 22, 2023
  • 1 reply
  • 0 views

Connex

Hi there,

Our Zapier implementation involves intricate automation. It functioned without any issues for over a year, but about three months ago, we encountered an issue where we couldn't re-establish the app connection, causing the entire process to halt. We've already engaged with Zapier support, but unfortunately, they haven't provided any solutions to rectify the integration or offer a temporary workaround. Have you faced a similar problem? Were you able to resolve it independently? Since ZendeskSell uses OAuth 2.0 protocol it seems the only possibility is creating our own custom app?

1 reply

Greg29
  • August 22, 2023

Hi there!

Would you be able to provide any more details on the specifics of the failure (including error codes) and any relevant code snippets? Please be sure to remove any sensitive data before posting here, but also try and provide as much detail as possible so we can best assist!