What are the possibe values for attribute_value_ids property while creating ticket using API? | Community
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What are the possibe values for attribute_value_ids property while creating ticket using API?

  • April 21, 2022
  • 1 reply
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We are using Zendesk API in one of our connector applications, but we did not find any information on possible values for attribute_value_ids. Request your help in getting information on the possible values of the property.

 

1 reply

Greg29
  • April 21, 2022

Hi Ashish! That is referencing skill-based routing, which you can read more about in these docs.