WFM - Zendesk API - Need Information about new endpoints of WFM Public API | Community
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WFM - Zendesk API - Need Information about new endpoints of WFM Public API

  • May 1, 2025
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We are working with below tymeshift api and endpoints right now 
 

API Endpoints

  1. Get Metrics With Timezone Offset Endpoint: GET /api/getMetricsWithTzOffset

Sample cURL Request: curl --location --globoff 'https://domain.tymeapp.com/api/getMetricsWithTzOffset?token=xxxxxxxxxx&requester_email=roxxxxxxxxxs.com&start_time=06%2F16%2F2024&end_time=06%2F22%2F2024&prim_groupby=2&sub_groupby=5&sub_sub_groupby=4&metrics=[%27attended%27%2C%20%27tickets_solved’ 
--header 'Cookie: Zendesk_WFM_Site_Session=xxxxxxxxxx'
 

Other Endpoints from where we are fetching DATA 
 /listusers 
/listMetrics 
/getMetric 
/GetMetricsWithTzOffset 
/GetSpecificMetrics 
/listgroups 
/basicreport 
/listtimecategories 
/listtimesheets

 

New API EndPoint (l5) 
Token : xxxxxxxxxxxxxxxxxxxxxxxxxxxx (Expires every 72 hours) 
Template ID : xxxx-xxxx-xxxx-xxxx-xxxx 
Sample cURL Request: curl --location 'https://1stopbedrooms.tymeapp.com/l5/api/reports/summary
--header 'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxxxxx
--header 'Content-Type: application/json' 
--header 'Cookie: Zendesk_WFM_Site_Session=xxxxxxxxxx' 
--data '{ "templateId": "xxxx-xxxx-xxxx-xxxx-xxxx", "startDate": "2024-03-28", "endDate": "2024-04-06", "selectedGroupingIds": [] }'


Please Provide Alternative Endpoints for all Above Endpoints 

also please confirm the date that which tymeshift API's are getting Deprecated  ?