Webhooks: Is it possible to modify retry logic that runs when the webhook call fails? | Community
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Webhooks: Is it possible to modify retry logic that runs when the webhook call fails?

  • March 30, 2022
  • 1 reply
  • 0 views
tmap

https://developer.zendesk.com/documentation/event-connectors/webhooks/creating-and-monitoring-webhooks/#webhook-retry-logic

I don't want to retry when a webhook call fails.

I couldn't find an option for controlling the webhook retry logic.

    1 reply

    Greg29
    • Greg29
    • April 6, 2022

    Hi @tmap! There is no available method for customizing this, outside of the choice to send a retry-after header for a 429 or 503. If you can share your use-case for wanting these options, I'd be happy to pass it along to our product team as feedback!

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