Hi all,
I'm just exploring using web hooks to replace my API connection between my application and Zendesk.
This works great when creating an organisation I see them come across to my platform seamlessly.
When a user is created, the webhook only sends across an email and user ID. Is there a way to get name and phone number via webhook?
Hey James,
I don't think this is possible with the user created event, unfortunately. You would need to make a separate call to the Users API from your app once the webhook notification has been received. You can listen for user changed events for already existing users, but this won't apply to newly created profiles.
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