There seems to be no public API for creating/modifying web widgets. Is this an intentional decision and/or are there any plans to make one available in the future?
Thanks
Web widget create/update API
I would like a server-side API to create new widgets. Those customization capabilities are client-side APIs for working with an already created widget, so they do not do what I currently want. Essentially, I want to use an API create widgets like when you visit `<subdomain>.zendesk.com/admin/channels/classic/web-widget`
Hi Jason,
Thanks for clarifying. You're correct in finding that no API to create widgets exists. Though there's only one available widget that can be created per brand, even in Admin Center. Have you run into a challenge specific to your use case with creating widgets in Admin Center (i.e. large number of brands, frequently creating new brands, etc)?
Thanks for clarifying. You're correct in finding that no API to create widgets exists. Though there's only one available widget that can be created per brand, even in Admin Center. Have you run into a challenge specific to your use case with creating widgets in Admin Center (i.e. large number of brands, frequently creating new brands, etc)?
Yes, we have a large number of brands and create new ones regularly. We create a new web widget per brand. We'd like to automate this away, especially as we scale up with more brands.
Hi Jason,
Thanks for the context. There aren't current plans for this, but I'll pass along your feedback.
Thanks for the context. There aren't current plans for this, but I'll pass along your feedback.
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Can you share a general overview of your use case? Are there specific customization capabilities that aren't already available with the Web Widget (Classic) or the Zendesk Web Widget (for Messaging)?