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Wanted to post attachments from Servicenow to Zendesk.

  • October 23, 2023
  • 1 reply
  • 0 views

Hi Team,

I'm trying to post attachments from our Servicenow instance to one of zendesk systems using POST /api/v2/uploads but for this API I'm sending below paraments size, width, height, file_name,etc but how to send content of the file and which parameter in this API accepts the content ? also it accepts binary or base64 content in zendesk ? or some other logic to process files ?

I'm getting this error in our Instance

1 reply

Tipene
  • November 9, 2023

Hey Akash,

Here's a step by step guide that will get you moving in the right direction:

https://developer.zendesk.com/documentation/ticketing/using-the-zendesk-api/adding-ticket-attachments-with-the-api/

If you run in to issues following this, let me know and I'll be happy to help out.

Thanks!

Tipene