Want to grab and edit a time log entry of a specific ticket. | Community
Skip to main content

Want to grab and edit a time log entry of a specific ticket.

  • February 13, 2024
  • 1 reply
  • 0 views

noorulamin

I have a ticket from my client in Zendesk now i want to edit it or delete that ticket because the time is not correct there.
so Is there any API for that which we can use to achieve this.

1 reply

Greg29
  • February 15, 2024

Hi Noorulamin! Can you clarify what you mean by editing the time log? If you're asking if you can retroactively change the time for events that have occurred on tickets, the answer to this is no, you can not do that. If you're asking something else, please let me know!